Privacy Policy

Review 14 Apr 24

This privacy policy outlines how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

1.1. Personal Information: We collect personal information provided by users during account registration, including name, email address, and payment details.

1.2. Usage Data: We may collect data about how you use the app, including ride history, location information, and interactions with other users.

2. How We Use Your Information

2.1. Providing Services: We use your information to facilitate carpooling services, including matching users for rides, processing payments, and providing customer support.

2.2. Improving Services: We may analyze usage data to improve our app's functionality, user experience, and service offerings.

3. Data Security

3.1. We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration.

3.2. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

4. Sharing Your Information

4.1. We may share your information with third-party service providers who assist us in providing and maintaining the app's functionality, such as payment processors and data analytics providers.

4.2. We may also share your information with law enforcement agencies, regulatory authorities, or other third parties when required by law or to protect our rights or the rights of others.

5. Your Choices

5.1. You may choose not to provide certain personal information, but this may limit your ability to use certain features of the app.

5.2. You may opt out of receiving promotional communications from us by following the instructions provided in such communications.

6. Children's Privacy

6.1. Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to request its deletion.

7. Changes to This Privacy Policy

7.1. We reserve the right to update or change our privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on this page.

8. Contact Us

8.1. If you have any questions or concerns about our privacy policy, please contact us at [support@lyftclub.co.za].